Unfortunately the Riu does not have procedures in place for emergencies. As we are faced with COVID-19 many find it necessary to cancel travel plans. There is nothing the Riu can do about tomorrow. However if your week is coming up and you will not be traveling, they will do an emergency Trade to a week later in 2020.  They will begin with Week 12 and go week by week as conditions update.

If Air Travel becomes restricted into Aruba, they will have additional options.

If you need a Trade, please send the Trade Form with the $75 Trade Fee on a Credit Card Form to Karina immediately🌴